Now hiring

Customer Support Technician @ ITW

USOnsiteFull-time
Apply with ResuMinder

Opens on the employer's site

About this role

Embrace the role of a Product Technical Support Specialist, providing expert assistance on metal detection, X-ray, and checkweighing systems. Support customers and field engineers, resolve technical issues, and drive continuous improvement. If you excel in technical troubleshooting and customer service, this is your opportunity to make an impact in a dynamic environment.. Category: Customer Service

Skills

technical supportcustomer serviceroot cause analysiscrm systemswarranty procedurescall handlingescalation managementproduct knowledge (metal detection, x-ray, checkweighing)documentationfield service dispatchfeedback collectioncontinuous improvementtechnical training supportservice liaisoncomplaint processing

Ready to apply?

Install the ResuMinder extension and we'll auto-fill the application in seconds — no rewriting.

See how your CV scores