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Customer Experience Representative (Channel Account Specialist) @ ITW

Bartlett, Illinois, United States of AmericaOnsiteFull-timePosted 127 days ago

Opens on the employer's site

About this role

Embrace the opportunity to become a Customer Experience Representative and play a key role in supporting channel customers with order management, customer satisfaction, and process improvements. Collaborate with cross-functional teams, resolve escalated issues, and ensure customer satisfaction in a dynamic, fast-paced environment. Grow your career with a leader in construction fastening solutions.. Category: Customer Service

Skills

order managementcustomer servicemicrosoft officeedisales order processingticketing systemscustomer master data managementreturn order processingpresentation skillsstakeholder managementbasic math calculationspricing calculationsrevenue calculationsmargin calculationscustomer inquiry response

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