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Manager- Process Mining @ DHL Group

Mumbai, Maharashtra, INOnsiteFull-time
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About this role

Job Title: Manager- Data Analyst / BI Analyst / Process Mining Expert Required skillset: • Strong expertise in Data Analysis, SQL and/or PQL • Expertise in Business Intelligence or Process Mining tools • Expertise in Celonis / ARIS / Signavio Process Mining or Power BI / Tableau / Qlik or, including analysis and cleansing of the source systems data, establishing ETL and creation of Data Visualisations • Ability to perform Data Storytelling, i.e. to provide narrative explaining the visualized data to Business stakeholders. Please format and allign the job description without changing any word or sentence • Solid understanding of Statistics foundations (e.g. key distributions, corelation vs. coincidence, outlier, percentile) • Experience in Requirements Gathering, Analysis, and Documentation • Excellent written and verbal communication skills (including facilitation of workshops (virtual and on-site) • Proficiency in usage of Collaboration Tools (such as Teams, SharePoint, and OneNote) and MS Office tools (Excel, PowerPoint, Word) Responsibilities: • Utilize Celonis process mining tool to perform ETL tasks (i.e. back-end) and to build analytics (i.e. front-end) allowing to visualize processes executed by business. • Collaboration with: IT, Data and Business stakeholders. • Identify process bottlenecks, deviations, and opportunities for improvement through data analysis • Conduct root cause analysis to understand the underlying issues affecting process performance • Create and maintain process maps, dashboards, and reports to communicate findings and recommendations to stakeholders. Skills / Qualifications: Key Capabilities / Competencies • 5+ years of working experience – most preferably as a Data Analyst / BI Expert / Data Scientist / Process Mining Expert • Experience in creating and updating dashboards in BI or Process Mining tools • Expert in SQL (knowledge of PQL is a plus) • Experience in Requirements Gathering • Very good communication skills (including facilitation of workshops) • Tools: SQL/PQL, Celonis/ARIS/Signavio Process Mining, Teams / SharePoint / OneNote, Jira / Confluence, MS Office (Excel, PowerPoint, Word) Expected years of experience: 5+ years Expected Educational Qualifications: Post Graduate level Education (MS, MTech, MBA, MSc) preferably in IT

Skills

sqlcelonisprocess miningpqlarissignaviopower bitableauqliketldata visualizationrequirements gatheringroot cause analysisdata storytellingdata cleansing

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