About this role
Job Title Assistant Manager – Recruitment
Function Human Resources
Reports To Senior Manager – Human Resources
Location Chennai
Travel Required 25% ☐ 50% þ 75% ☐
About DHL Blue Dart Express India:
At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India’s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India’s Top 100 Great Places to Work® and recognized as part of the DHL Group’s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India’s supply chain with integrity and care—Blue Dart is where you belong. Position Overview:
Provides strategic direction and leadership to the organization’s talent acquisition function, aligning recruitment strategies with long-term business goals. Oversees the end-to-end hiring lifecycle across geographies, ensuring high-quality, timely, and cost-effective talent acquisition. Drives innovation in sourcing, employer branding, and workforce planning to build a future-ready organization. Job Purpose:
To lead and drive the talent acquisition strategy across the organization, ensuring alignment with business goals. Responsible for building a strong talent pipeline, optimizing recruitment processes, and enhancing employer brand to attract top-tier talent. Key Roles & Responsibilities:
Strategic Talent Acquisition Leadership
• Develop and execute the organization's talent acquisition strategy aligned with long-term business objectives. • Forecast future hiring needs based on workforce planning and business growth plans.
Employer Branding and Market Positioning
• Drive initiatives to strengthen employer brand in key talent markets through targeted campaigns, university relations, and social media engagement. • Partner with marketing and leadership teams to create compelling employee value propositions (EVP). Process Optimization and Technology Enablement
• Lead the continuous improvement of recruitment policies, processes, and systems to ensure scalability, efficiency, and compliance. • Leverage data analytics, ATS platforms, and digital tools to drive recruitment effectiveness and reduce time-to-hire. Stakeholder and Business Partnership
• Collaborate with CXOs, business leaders, and HRBPs to understand hiring needs and ensure delivery of high-quality talent pipelines. • Act as a trusted advisor to leadership on talent availability, market insights, and strategic hiring decisions. Team Leadership and Capability Building
• Lead, coach, and develop a high-performing recruitment team across regions and functions. • Establish clear performance metrics and foster a results-driven culture focused on talent excellence. Compliance and Governance
• Ensure adherence to all regulatory and organizational policies in the hiring process, including DEI and ethical standards. • Oversee the integrity and accuracy of recruitment reporting, audits, and governance frameworks. Executive Hiring and Leadership Talent
• Direct the end-to-end leadership hiring process, including sourcing, assessments, offer management, and onboarding of senior executives. • Build a succession-ready leadership talent pool in collaboration with business and HR leaders.
Qualifications & Experience:
Education: · Master’s degree in human resources, Business Administration, or a related field from a reputed institution. An MBA in HR or equivalent postgraduate qualification is strongly preferred. Professional Certifications (Preferred):
• SHRM-SCP / SPHR / CHRO Certification • Certifications in Strategic Talent Acquisition, Workforce Planning, or HR Analytics • Executive Education in HR Strategy or Leadership Development (from institutions like IIM, XLRI, ISB, or international B-schools)
Experience:
• Minimum 15–20 years of progressive experience in Human Resources, with at least 8–10 years in leading end-to-end talent acquisition at a regional or national level. • Proven track record of leading strategic recruitment initiatives, employer branding, and large-scale hiring programs across multiple geographies or business verticals. • Prior experience in managing leadership hiring, building recruitment teams, and partnering with senior business stakeholders is essential. • Exposure to HR technology platforms (e.g., ATS, HRMS, Talent Analytics) and transformation projects will be an added advantage.
Skills & Capabilities:
Core Technical Skills:
• Strategic Workforce Planning • Leadership Hiring & Succession Planning • Recruitment Metrics & Analytics • Employer Branding & EVP Strategy • HR Technology & ATS Platforms (e.g., SuccessFactors, Taleo) • Diversity, Equity & Inclusion (DEI) Hiring Strategy • Vendor Management & Recruitment Process Outsourcing (RPO) • Compensation Benchmarking & Offer Negotiation • Change Management in Talent Acquisition • Talent Market Intelligence & Competitor Mapping
Behavioural Competencies:
• Strategic Thinking & Business Acumen • Influencing & Stakeholder Management • Decision-Making Under Ambiguity • Collaboration & Cross-Functional Leadership • Resilience & Agility • Innovation & Continuous Improvement Mindset • High Accountability & Execution Focus • Empathy & Team Development Orientation • Communication & Executive Presence
Key Performance Indicators:
Sr. No. Key Result Areas Key Performance Indicators (KPIs)
1 Talent Acquisition Strategy • Alignment of hiring strategy with business goals • % fulfilment of approved headcount on time
2 Strategic Workforce Planning • Accuracy of manpower forecasting (vs. actual needs) • Time to hire for critical roles
3 Employer Branding & Market Positioning • Increase in direct applications • Rank in employer of choice surveys • Offer acceptance ratio
4 Leadership & Niche Talent Hiring • Closure rate for CXO/critical positions • % of leadership roles filled internally or strategically
5 Recruitment Efficiency & Optimization • Cost-per-hire • Selection ratio • % adherence to hiring SLAs
6 Diversity & Inclusion Hiring • % increase in diversity hires • Representation across senior levels
7 Stakeholder Engagement & Experience Management • Hiring manager satisfaction score • Candidate experience score
8 Technology Enablement & Process Innovation • Adoption rate of TA tools & automation • Reduction in manual effort
9 Governance, Risk & Compliance • Zero non-compliance in audit reports • Timely closure of background checks
10 Team Capability Building & Leadership • Team performance ratings • % of team cross-skilled or upskilled annually
Why join DHL Blue Dart?
When you join us, you become part of a purpose-driven organization that’s redefining logistics across India and beyond. Here’s what you can expect:
• Competitive compensation and performance-linked incentives that reward your contribution. • Continuous learning through structured development programs, on-the-job coaching, and access to global best practices. • Comprehensive benefits including medical insurance (with optional parental cover), financial wellness programs, and generous paid time off. • A strong culture of recognition, inclusion, and respect—where your ideas matter and achievements are celebrated. • Access to cross-functional and global career paths within DHL Group’s diverse business portfolio. • The pride of working for India’s most awarded logistics brand, delivering excellence across 56,000+ locations and 220+ countries. Join us and be part of a company that’s not only a leader in logistics—but also a trusted Employer of choice, committed to your growth, well-being, and long-term success.