About this role
Job desription – Associate SLS CRT Key Responsibilities: Provide support to the Sales Support team in US by:
• Support for Large Customer ad hoc & spot quoting. • Receive, review, process, and redirect the quotes to the stations for export shipments from the USA. • Support the US Incentive Team in activities such as incentive calculations, quality checks, and management of databases, among others. • Create, update, and manage internal documents such as SOPs, process maps, and work instructions to ensure process clarity and compliance. • Perform track & trace activities for shipments, ensuring timely updates to stakeholders and proactive resolution of issues. • Contact DGF stations worldwide when required to request shipment information and ensure timely responses. • Create, analyze, and distribute reports for the US Sales team according to the parameters specified by the BP, including sending relevant information to the respective stakeholders. • Generate and deliver QBRs, MRMs, and other periodic reports as required, ensuring accurate filtering and analysis of data to support decision-making. • Provide visibility to the Sales representatives and the accounts handled about current performance through continuous communication with the stakeholders. • Generate Bids & Leads reporting and provide support based on the updates shared by the stakeholder. Skills / Requirements:
• Professionals in Industrial Engineering, Business Administration, International Business or similar occupations. • At least 1 years in Logistcs process • Good level of MS Excel and other MS Office tools. • Good communication in English (verbal and written), (B2) • Customer service and communication skills. • Teamwork and autonomy