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Vendor Management Supervisor @ DHL

Ho Chi Minh City, Ho Chi Minh City (HCMC), VNOnsiteFull-time
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About this role

Responsibilities 1. Sourcing & Re-sourcing Subcontractors for Existing Customers

• Source and develop subcontractors to support transportation demand for existing customers.

• Proactively source additional subcon resources during peak demand periods to ensure sufficient truck supply.

• Conduct re-sourcing activities to optimize pricing, service quality, and operational capability.

• Evaluate subcon performance, productivity, and SLA compliance.

• Maintain and update the subcontractor database to support operations.

2. Sourcing Subcontractors for New Business

• Coordinate with the Business Development/Sales team to prepare transportation resources for new projects and customers.

• Build and expand the subcontractor network based on area coverage, truck type, and customer requirements.

• Conduct market surveys and benchmark pricing and vendor capabilities.

• Negotiate pricing and commercial terms with new subcontractors.

• Ensure truck capacity readiness before project go-live.

3. Coordinate Troubleshooting Activities with Operations

• Work closely with the Operations team to resolve issues related to subcontractors.

• Handle truck supply shortages that impact operational planning.

• Investigate and resolve price discrepancies between system rates, quotations, and actual pricing.

• Negotiate with subcontractors regarding price increases or operational changes.

• Monitor vendor performance and propose improvement plans to enhance service quality, operational efficiency, and transportation costs.

Requirements

• Experience in logistics, transportation, or vendor management.

• Strong sourcing, negotiation, and vendor management skills.

• Good problem-solving and cross-functional coordination abilities.

• Proficient in Microsoft Excel and basic data analysis.

• Proactive, detail-oriented, and able to work under pressure.

Skills

vendor managementsourcingsubcontractor negotiationlogistics managementtransportation managementdatabase managementmarket benchmarkingoperational planningstakeholder management

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