About this role
Role Purpose: Drive sales growth within an assigned territory by acquiring new customers, developing existing accounts, and supporting DHL’s market leadership.
Location: East Cairo
Key Responsibilities: Customer & Territory Management
• Represent DHL professionally and deliver a strong customer experience. • Develop and maintain relationships with customers across your territory. • Handle customer inquiries and coordinate with internal teams when support is needed. • Manage a customer portfolio and drive revenue growth across all DHL services. Sales Development
• Build and maintain a pipeline of prospects and secure new business opportunities. • Prepare customer agreements and ensure pricing and profitability guidelines are met. • Review customer performance regularly and take corrective actions when needed. • Execute a structured call cycle and territory plan to meet sales and productivity targets. Performance & Issue Resolution
• Monitor customer satisfaction and address service concerns quickly. • Ensure accurate customer information is updated in sales systems. • Support retention by taking ownership of problems that may put business at risk.
Qualifications
• Bachelor’s degree. • 3–5 years of field sales experience. • Strong selling, negotiation, and communication skills. • Ability to work under pressure and manage time effectively. • Customer-focused, target-driven, and commercially aware. • Experience in logistics/express industry is an advantage.