About this role
In this role, you will have the opportunity to work upon one or more back-end services for our business partners, and ensuring timely and accurate completion of tasks/target assigned.
Key Responsibilities:
• Ensure jobs are executed as per standard operating procedures
• Ensure delivery of services according to the shifts aligned with countries or regions
• Ensure turnaround time is met for each job
• Ensure accuracy is maintained
• Flag any challenges in the operations to the immediate supervisor in a timely manner
• Coordinate with stakeholders for improvements in the process
Required Skills/Abilities:
• Bachelor´s degree (any). A degree in logistics, industrial engineering, management will be an advantage.
• 0 – 3 years of job experience from BPO or logistics domain - Preferred
• Customs experience will be preferred
• Good knowledge in MS office
• Effective English communication skills, written and verbal
• Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred
• Good logical reasoning skills
• High level of customer centricity