About this role
Step into a role where every shipment counts. As an Ocean Freight Specialist, you’ll be at the heart of global trade—managing end-to-end shipments, delighting customers, and keeping goods moving seamlessly across the world.
What you’ll do
• Own end-to-end ocean freight shipments • Act as the go-to contact for customers, handling queries, exceptions, and claims • Coordinate bookings, documentation, and transport with precision • Optimise routing, cost, and service to maximise profitability • Ensure compliance with all regulatory and documentation requirements • Drive customer satisfaction and spot opportunities for growth & upselling
What you bring
• Experience in ocean freight operations • Strong customer service mindset with the ability to problem-solve on the fly • High attention to detail across documentation and compliance • Commercial awareness and drive to improve performance • A proactive, team-oriented approach with a passion for results
Why DHL Global Forwarding?
• Be part of a global leader in logistics • Work in a fast-paced environment where you can make a real impact daily • Join a culture that values collaboration, growth, and continuous improvement • Build your career within a worldwide network