About this role
Description - External
• Reconcile invoiced information with payment data accurately and timely. • Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements • Appropriate handling of sensitive information, High level of attention to detail • Responds to inquiries regarding policies and procedures • Act as primary problem solver concerning cash and duty shipment discrepancies • Create and maintain tracking reports in relation to country ageing performance • Prepare weekly outstanding open item report only timely manner • Provide support for internal projects transition/ centralization • Participate in internal and/or external meeting with all stakeholders • Able to investigate and resolve queries according to Service Line Agreements. • Contribute to capture potential Revenue Leakage for shipment with discrepancies
Qualifications - External
• University Degree or equivalent by experience • Well verse with Microsoft Excel and SAP. • At least 1.5 year experience in similar position • Good communication in English: Oral and Written • Ability to analyze with logical thinking process. • Attention to details and able to meet tight deadline • Able to work on evening shift, public holidays or weekend when required • Engage, communicate and build network with the AR, RTR, Billing, BPO teams • Customer oriented • Process oriented and able to work under pressure • Team Player and highly collaborative