About this role
Step into a career that powers DHL’s global digital transformation, where your ideas create real impact across continents—owning high-visibility projects in a fast-paced, international environment where innovation, quality, and speed define success. Be at the forefront of change by shaping the rollout of our next-generation SAP S/4HANA platform (GAP SAP G3P), collaborating with world-class teams and influencing global stakeholders to turn bold ideas into game-changing solutions, while making your mark by driving continuous innovation, elevating customer experiences, and redefining the future of logistics worldwide.
Key Responsibilities:
• Analyze the process and system requirements of the source country and source ERP system and map to the functional and interfaces solutions already available in the target G3P SAP S/4 HANA system. • Communicate with the project stakeholders (local, Global, externals) during the various phases of the deployment, address any questions and obtains the sign offs in his/her area of responsibility. • Do a fit gap analysis of legacy system functionality to that of the global platform and recommend a standard solution and process to the stake holders. • Implement convergence activities for one or multiple work streams • Trigger the necessary actions and escalation towards the ERP Project Manager / Director whenever necessary. • Use a standardized deployment methodology while deploying the various countries/company codes and provide suggestions for improvements. • Deliver successful change requests, aligned within the Global ERP team and with the process towers. • Provide ad-hoc 2nd and 3rd level support to business users. • Expand and share your knowledge within and beyond your work streams • Manage clear project objectives and expectations • Proactively raise risks and check with your peer on the potential solutions/outcome • Learn from project outcome to improve on the next ones. • Provide the ERP senior specialist with ideas for improvements, either from a process, methodology or people perspective. • Maintain excellent communication and rapport within Global ERP teams, ITSC developers, Process Towers, SSC's colleagues • Evaluate and improve Oracle and SAP systems implementation and solutions delivery process to ensure success • Ensure a standard systems implementation process and usage of a common methodology and standards • Proactively raise risks and check with your peer on the potential solutions/outcome • Provide input to your manager for actual communication events, such as steering board meetings. • Ensure a standard systems implementation process and usage of a common methodology and standards
Stakeholder Management
• Process Towers, ERP team process leads, Business (SSC's and in countries), Global BPO, ITS developpers.
Qualifications:
• Bachelor’s Degree • SAP systems in-depth systems knowledge is a must. Oracle and SQL knowledge is a plus; • Excellent written and verbal communication skills; • Demonstrate a strong interest in accounting and technology • Curious, creative thinker with a collaborative approach to problem-solving. • Proven success working in a fast-paced environment while still producing high-quality, detail-orientated work. • Proven ability to build collaborative relationships with key stakeholders across regions and functional universes. • Strong communication skills in actual communication events, such as steering board (senior management), weekly update or ad-hoc presentations.
Expected (Years of) Experience:
• 4+ years’ experience as an ERP member • Experience in multiple ERP convergence activities activities others tasks, e.g. change requests. • Strong experience in multiple work streams (RtR, OtC, PtP, CO) • Functional expertise within one or more workstream.