About this role
Rentokil Initial is looking for a Healthcare Operator to join our team.
As a Healthcare Operator, you will be responsible for providing excellent customer service and ensuring the delivery of Initial Hygiene services. You will need to maintain a high level of professionalism and exceed customer expectations in all aspects of service delivery.
Key Duties and Responsibilities
Perform scheduled customer visits and complete all service requirements as per the Initial Hygiene protocols Obtain proof of service by obtaining signatures on mobile devices Ensure the quality of service is maintained at all times Provide servicing for various hygiene products and equipment Submit all required paperwork on time Maintain cleanliness and maintenance of company vehicles Organize and store the necessary amount of stock for customer visits Maintain and clean service equipment and personal protective equipment Adhere to company uniform guidelines Communicate with customers and colleagues to address service requirements and provide necessary information and assistance Report any service issues to the appropriate managers in a timely manner Respond to customer queries and provide solutions Identify opportunities for upselling and generate sales leads
Requirements
Competencies Must be highly self-motivated and possess a strong drive to succeed in a fast-paced environment. Must have excellent interpersonal skills and be able to effectively communicate and collaborate with team members and stakeholders to achieve goals. Qualifications and Experience At least three (3) CXC 'O' Levels Experience in driving a manual transmission vehicle (Class 4 preferred) Valid driver's license Benefits
Health and Life InsurancePaid Time OffTraining & Development
