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EP&P Senior Manager - Service Desk @ BCG

Gurgaon, Haryana, IndiaOnsiteFull-timePosted 72 days ago

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About this role

We are looking for a dynamic and experienced Service Desk Senior Manager to lead a team of Procurement Operations Service Desk Specialists, managing queries from stakeholders and suppliers on Source to Pay activities. Join us to enhance user experience and drive operational excellence in procurement processes.. Category: Business Operations

Skills

procurement managementsupplier relationship managementmicrosoft excelrisk managementprocess optimizationquality assurancebudget managementcoupacustomer service excellenceperformance metricsstakeholder managementteam leadershiporacleconflict resolutiontraining and development

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