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L1 Support Engineer 1 @ Thales Group

Distrito Federal, Distrito Federal, 11510OnsiteFull-timePosted 11 days ago

Opens on the employer's site

About this role

Embrace the role of an L1 Support Engineer I and provide Tier I technical support for global services. You'll manage incidents, monitor cloud platforms, and ensure seamless operations. If you have hands-on experience in IT operations, incident management, and cloud platforms, this is your chance to grow with a leader in digital security.. Category: Customer Service

Skills

linuxincident managementservice monitoringcloud platforms (aws, gcp)networking (tcp/ip, firewall, load balancer, tcpdump, wireshark)scripting (bash, python, java)database (optional)splunkdatadogpagerdutyitilservice delivery best practicescustomer serviceshift workenglish (advanced)

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