About this role
Company Profile:
Our client is a leading manufacturer in synchronized clock systems and time zone clocks. Our innovative products and systems are installed in education, healthcare, transportation, corporate, and government facilities worldwide. They are recognized for their outstanding customer service and cutting-edge technology in the advanced timing system industry.
They are a world leader in the engineering & manufacturing of synchronized clock systems. All their clocks are engineered and assembled in the United States at our main headquarters in Warminster, Pennsylvania.
Our client’s clocks can be found in schools, hospitals, universities, manufacturing plants, courtrooms, business complexes, hotels, transportation facilities, and many other institutions throughout the United States and all over the world.
We’re committed to providing reliable, high-quality products with top notch customer support.
Duties and Responsibilities:
Quotation & Inside Sales Support
Prepare accurate, timely quotations based on customer inquiries, pricing guidelines, and product specifications.Support inside sales efforts by following up on leads, identifying opportunities, and maintaining customer engagement.Assist in preparing sales proposals, presentations, and technical sales materials. Customer Communication & Support
Respond promptly to customer inquiries via email or other communication channels.Provide detailed product information, technical guidance, and general support to customers and prospects.Follow up on outstanding quotes, leads, and inquiries to support sales conversions.Product & Technical Knowledge
Support the sales team with product demos and presentations by clearly explaining features, benefits, and technical details.Coordinate with engineering or technical teams to address customer questions or resolve technical issues.Order Processing & Coordination
Assist with reviewing and processing sales orders for accuracy and completeness.Ensure all order details align with customer requirements and internal standards.CRM & Administrative Management
Maintain and update CRM records, including customer profiles, activity logs, opportunities, and pipelines.Support the sales team with meeting coordination, scheduling, and calendar managementRequirements
Must-Have Skills / Qualifications
Minimum of 2–3 years of related experience in technical sales, inside sales, or as a sales coordinatorInternational sales experience is preferred, but local experience may be considered if the candidate has the required skillsTechnical knowledge is required, with the ability to understand engineering or electronic conceptsEngineering degree is a plusStrong written and verbal communication skillsHighly organized with excellent attention to detailProficient in CRM systems and standard office software (Excel, Word, PowerPoint)Ability to work on-site in Cebu or Manila and align with U.S. business hours (night shift)
Job Type: Full-Time Permanent
Schedule: Monday to Friday, 8:30AM-5PM (EDT) / 8:30PM-5AM (PHT)
Location: Full-Onsite, Tentative (Manila)
Industry: Electronics Manufacturing