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Product Management Senior Manager @ Cigna Group

Bloomfield, Connecticut, United States of AmericaOnsiteFull-timePosted 4 days ago

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About this role

Join our team as a Senior Product Manager and drive the development of innovative agent experience tools and AI-powered solutions. Collaborate with cross-functional teams to enhance customer service operations, optimize productivity, and deliver impactful business results. Shape the future of agent experience with data-driven strategies and continuous improvement initiatives.. Category: Project & Program Management

Skills

product managementagile product developmentstakeholder managementai-powered toolsdata analysisproduct lifecycle managementcustomer service platformscrmworkforce managementoperational performance metricsproduct analyticsknowledge recommendationsautomated workflowscase summarizationintelligent routing

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Product Management Senior Manager at Cigna Group | ResuMinder Jobs