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Technical Customer Support Senior Analyst (Mainframe Operations) @ Cigna Group

Bloomfield, Connecticut, United States of AmericaOnsitePart-timePosted 8 days ago

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About this role

Join our team as a Senior Technical Customer Support Analyst (Mainframe Operations) and play a key role in ensuring the stability and performance of critical mainframe systems. Leverage your expertise in IBM mainframe operations, incident management, and cross-team collaboration to drive operational excellence and support business-critical applications.. Category: Technology

Skills

vtamndmjclftpindependent decision makingstakeholder managementincident management (servicenow / bridge leadership)production support / l2 supportit infrastructure monitoringmvs / jes command knowledgebatch scheduling (esp / ca7 / uc4 / robot)cicsservicenowdb2ibm mainframe operations

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Technical Customer Support Senior Analyst (Mainframe Operations) at Cigna Group | ResuMinder Jobs