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Quality Review and Audit Analyst @ The Cigna Group

Bengaluru, Karnātaka, IndiaOnsiteFull-timePosted 2 days ago

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About this role

Join our team as a Senior Customer Service Representative and play a key role in resolving customer concerns, driving process improvements, and ensuring regulatory compliance. Collaborate with stakeholders, deliver high-quality service, and make a real impact in a dynamic, global environment. Grow your career with us and help shape a 5-star customer experience.. Category: Customer Service & Claims

Skills

customer servicecomplaint handlingroot cause analysismicrosoft officestakeholder managementanalytical skillsconflict managementregulatory compliancefca complaint handlingprocess documentationworkload prioritizationdiplomacy

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Quality Review and Audit Analyst at The Cigna Group | ResuMinder Jobs