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Production Support Senior Supervisor @ Cigna Group

Nairobi, Nairobi County, KEOnsiteFull-time
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About this role

Join our team as a Senior Production Support Supervisor and lead critical operations for our IBM i platform. Oversee overnight batch processing, incident management, and team leadership in a dynamic, global environment. Drive service improvement, mentor staff, and ensure seamless operations for a leading healthcare organization. Shape the future of healthcare with Cigna Healthcare.. Category: Technology

Skills

ibm i (as/400) platformsqlrpgjiraservicenowagile frameworkincident managementroot cause analysisproblem managementbatch processingproduction supportitilstakeholder communicationmentoringteam supervision

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