phenom

Analyst II, Incident / Problem Management @ FIS

Fulford Moor House, Fulford Road, York, YO10 4EY, United KingdomOnsiteFull-timePosted 1 days ago

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About this role

Embrace the opportunity to become an Analyst II, Incident / Problem Management and play a key role in supporting enterprise technology environments. Leverage your ITIL expertise to manage incidents, drive process improvements, and collaborate with cross-functional teams. Grow your career in a dynamic, 24/7 production setting with opportunities for professional development.. Category: Client Services

Skills

incident managementproblem managementitilitsm toolsservicenowroot cause analysiskpi reportingmetrics trackingstakeholder managementanalytical skillsaudit supportcompliance activitiesautomation toolsreporting dashboardstask prioritization

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Analyst II, Incident / Problem Management at FIS | ResuMinder Jobs