About this role
Luxclusif is a technology-driven global B2B platform founded in 2013 and part of Farfetch since 2021. Dedicated to redefining the luxury paradigm by offering premium pre-owned fashion to a global audience, Luxclusif has pioneered the global luxury resale market, with advanced data-driven solutions to facilitate the buying and selling of high-end pre-owned items. With operations spread across the globe and strategic warehouses in key locations, ensure a seamless supply of luxury goods, ensuring item curation, quality control, operations, logistics to technology integrations and sales, delivering an unmatched resale experience for brands, retailers, and end-customers. THE TEAMThe Operations team is central to Luxclusif, overseeing the entire product journey. This includes managing all Supply Chain activities from Inbound, Quality Control, and Visual Asset Management to Logistics fulfillment and Delivery. The team is also responsible for developing and implementing new operational processes, optimizing efficiencies, and managing costs in a strong business growth environment and expansion.The Ops team is geographically distributed, with members located in the Philippines, Portugal, China, and Japan. PORTOOur office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals. THE ROLEIn this position you will play a pivotal role in overseeing and delivering strategic insights which will positively shape the future of Operations. The role will be very cross-functional and focussed on analyzing and pushing the team forward in terms of data driven decisions. We are looking for someone with exceptional interpersonal, project management and critical thinking skills. As we are a small and hands-on team, the ideal candidate is someone who excels in both strategic thinking (i.e. shaping the direction of projects and ensuring we prioritise the most impactful initiatives), and concrete action (i.e. driving the timely and cost-effective delivery). We are looking for someone who isn’t afraid to challenge the status quo, but who does so in a collaborative and diplomatic way and ensures that all key stakeholders are brought along on the journey.