About this role
Software support and development (Client specific tools)
Our responsability as Alten team is to take the necessary actions to ensure the normal operation of web applications assigned by the client and contribute the development of existing and new solutions.
Following this, the consultant on this roll will have the missions below:
Proactive Incident Resolution on ticketing tools (approximately 20% of the activity, with priority 0 for the client):
User assistanceBug and error correctionDeveloping Client-Requested Evolutions on AVL Concerto:
Specification validationWorkload analysis and planningDevelopment and testing of new solutionsProject deployment on client servers (using standard libraries and SVN)Technical Documentation Writing
Generating and Documenting Internal Feedback
Escalating Technical Information to the project manager for client-side negotiations on quality and deadline
Bac +5 en informatique ou équivalent
Prerequests :
- PHP Full-stack web developper
- Programming lanquages and frameworks : PHP, JAVASCRIPT, jQuery, AJAX, CSS, Bootstrap4,HTML
- Databases: MySQL, phpMyAdmin
- Versionning tools : Git/Gitub
- Software architecture: MVC Model
- Powershell
Compétence qui sont un + pour le poste
- Experience with PHP Frameworks (Symfony, LARAVEL)
- Experience with JAVASCRIPT Frontend Frameworks (Angular/React)
- Experience with IT support
- Experience in a direct client contact position
- Knowledge of Excel-VBA
Management skills
- Meeting animation et Reporting
- Synthesis & Root Cause analysis
- KPIs creation and monitoring
- Workload management
Languages : (high users and clients interaction)
- French and English fluent/writing and communication skills
Soft-Skills :(high users and clients interaction)
- Very good communication and client relationship management
- Technical and scientific curiosity
- Teamwork
- Analytical and synthesis skills
- Autonomy
- Orgonized
- Precise
- Initiative-taking
-Flexibility to change