About this role
This role will be based at both our Oxstalls Campus in Gloucester and Pittville Student Village in Cheltenham.
The University of Gloucestershire is a growing institution, with increasing student numbers and a strong commitment to delivering an outstanding student experience. As part of this growth, we’re seeking a proactive and skilled Registry Officer (Course Administration) to join our Academic Registry team and help shape the future of academic administration.
About Us
The Student Experience Directorate brings together services that support every aspect of student life, from wellbeing and accommodation to academic records and graduation. Academic Registry is the central hub for academic administration, working collaboratively across the University and with our external partners to deliver high-quality, student-focused services.
The Role
As the Registry Officer, you will not only be responsible for managing core teaching administration processes, and ensuring the accuracy and integrity of student records, you will also play a vital role in scrutinising existing processes, identifying opportunities for improvement, and coaching others to develop their skills, including the use of tools like Power Automate to enhance efficiency. Making this a real opportunity to drive forward change that will have an impact on the student experience and support staff in their delivery.
Key responsibilities include:
Leading and supporting a team of Records & Course Administrators Acting as a student records system expert and process innovator Managing course enrolment, module records, timetabling, and assessment procedures Supporting Graduation ceremonies and university-wide events Coaching and developing staff, fostering a culture of continuous improvement Driving process enhancements and automation using digital tools Advising students, staff, and external stakeholders with professionalism and care
What We’re Looking For
We’re looking for someone who is:
Experienced in student records systems (SITS knowledge desirable) Skilled in administration, IT, and digital tools like Microsoft Office and Power Automate Comfortable leading teams and coaching others Analytical and detail-oriented, with a passion for improving processes Committed to equity, inclusion, and collaborative working
Why Join Us?
This is an exciting time to join a university that’s expanding and evolving. You’ll be part of a supportive team, enjoy flexible working arrangements, and have the opportunity to make a real impact on the student experience and the future of academic services. The university also offers a number of exciting benefits including:
32 days holiday plus any bank holidays and closure days Attractive pension with legal and General Attractive Family friendly policies Employee Assistance Programme for 365 days per year support including face to face and virtual counselling and online advice and guidance. Coaching pool access to qualified experienced coaches and mentors Discount platform for local and national lifestyle discounts (Vivup).
How to apply
To apply please click on APPLY at the bottom of this page, you will be asked to complete our application form, alternatively, you can submit a CV and Support Statement showcasing how you meet the essential criteria, CVs alone will not be considered. Please see applicant guidance for help and advice on how to complete the application process.
Contact details
If you would like to talk about this role in more detail, please contact Vicky Payne
Previous applicants do not need to reapply.
To avoid disappointment please apply early, should we find a suitable candidate we will close the advert.
For more information about out benefits and working for the University please click here