About this role
The Role and the Department The Student Records Administrator is based in the Student Records Team in Student Registry and provides a high level of customer service to staff and students, ensuring that information held about students and their programmes of study is accurate and consistent. The role involves responding to enquiries and requests from staff and students and also providing advice and guidance to on student related processes, including enrolment and registration. The quality and accuracy of student record information is extremely importan t, with trouble-shooting any anomalies or inconsistencies being a key part of the role. The role also works as part of a cross-office team assisting other teams within Student Registry at times of peak demand including the University examination period and during the production and despatch of student parchments (certificates). The role also provides cover on a rotational basis for face-to-face student enquiries at the Palatine Centre ...