About this role
You are responsible for all the exceptional guest experience journey, from the begginning till check out.
You and your team will make our guests feel welcome and make their stay comfortable and memorable.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within Accor
Attractive salary and bonus Health and sport benefits Staff meals
What you will be doing:
Ensures that guests' have a smooth running stay at the hotel,
Manages and motivates front office team in order to provide high quality services for guests,
Ensures the department meets its quantitative and qualitative targets,
Increases revenue through his/her sales efforts and by managing rooms revenue effectively
(Revenue Management)
Your experience and skills include:
Guest focused personality is essential
Experience is an asset
Prior experience working with Opera
Strong interpersonal and problem solving abilities