About this role
Job summary
We are looking for a part-time receptionist customer focused candidate ,previous GP experience is helpful to join a small team of receptionists/admin
Mersham Medical Centre is based in the Heart of Thornton Heath CR7 8JN with shops, train station , bus routes and amenities. Free off road parking is also available.
Main duties of the job
First point of contact for patients on the phone and in person
Dealing with day to day patient enquiries/correspondence
Booking/rescheduling appointments
Scanning/electronic filing
liasing with hospitals
Essential - Must be able to demonstatre good levels of numeracy and excellent communication skills both verbal and written
Previous experience in a gp surgery, or in a customer focused role helpful
Essential - patient and calm
service orientated
Must have good IT skills
Flexibility to cover morning or evening shifts when required
DBS check
About us
We are small GP surgery and part of the PCN
Well established team of admin and clinical staff
Exceptionally high satisfaction rates amongst our team
Job description Job responsibilities
Part time receptionist, flexible as detailed above. Please note we will not be able to consider applications from patients who are currently registered with our practice
Person Specification
Qualifications Desirable
GCSE Grade A _E in English and Maths NVQ level 2 in Health & social care Desirable - EMIS Web/ docman
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mersham Medical Centre
Address 30 Norbury Road
Thornton Heath
CR7 8PU
United Kingdom
Employer's website https://www.mershammedicalcentre.co.uk/ (Opens in a new tab)