About this role
The opportunity
As an Onsite Support (OSS) Intern, you will be directly involved in the day-to-day operations of our business by ensuring employees have reliable, functioning IT tools.
During this internship, you will learn how to resolve common technical issues on site, prepare devices that teams depend on, and keep essential office and meeting-room equipment running smoothly. This role places you close to the business and the end users, giving you hands-on insight into how IT enables productivity across the organization. Throughout the internship, you'll be guided by experienced OSS Specialists who will help you build strong, practical IT skills.
How you'll make an impact
Assist in troubleshooting basic IT issues that require physical presencePrepare laptops and other devices so they are ready for use by new or existing employeesSupport end users in navigating self-service tools and standard IT proceduresHelp check and manage hardware inventory (laptops, monitors, accessories), assist with stock handling, asset pickup/returnSupport warranty processes by gathering information and preparing devicesUpdate documentation related to device preparation and OSS procedures and report issues to the teamBe engaged in special on-site projects, such as office relocations, changes to office layouts, infrastructure setup, and preparation or reconfiguration of meeting rooms, contributing directly to how the workplace functions Your background
You are currently studying at a university in IT, computer science, engineering, or a related fieldYou are comfortable working with people (including helping colleagues in non-technical roles) and with following established procedures and you are passionate about making things betterYou have a basic understanding of computer hardware and operating systemsYou are eager to learn and develop technical skills in a hands-on environmentYou have a problem-solving mindset and good attention to detailYou can communicate clearly in English and PolishYou are able to work on-site in our Kraków office More about us
We offer following benefits to all interns:
Flexible working hoursAccess to internal e-learning platform PercipioMultisport cardParticipation in company social events Dbamy o przejrzystość i zgodność z wymogami prawnymi tak, aby każda osoba uczestnicząca w procesie rekrutacyjnym wiedziała, czego może się spodziewać na poszczególnych etapach. Po pomyślnym zakończeniu procesu przedstawimy wybranej osobie szczegóły dotyczące warunków finansowych oraz benefitów. Pozostałe elementy oferty zostaną przekazane przed podpisaniem umowy, tak by stworzyć możliwość spokojnego zapoznania się z nimi.
Klauzula obowiązuje wyłącznie na terenie Polski, zgodnie z lokalnymi przepisami prawa.
We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.
Applicable only for Poland location, in accordance with local law regulations.
Apply now Current employees apply here