About this role
Company Description
Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves
Description
Position Summary:
US - Seattle only: This position is open to candidates in the Seattle area. You'll work on-site at our casual, pet-friendly office five days a week, along with on-call for after-hours security incidents at 6100 Building and other Trupanion offices.
Under the supervision of the Facilities Director, the Physical Security Program Manager will develop and implement effective security strategies, programs, and protocols to protect the Trupanion offices and 6100 Building against all physical security risks.
Responsibilities:
Strategic oversight and tactical execution of Physical Security programs at Trupanion Seattle HQ, Trupanion North Vancouver Office (NVO) and the 6100 BuildingDevelop, update, and maintain a robust physical security program for the Trupanion Seattle HQ Office, the Trupanion NVO, the 6100 Building management, and other Trupanion physical office locations as requiredIncluding plans and training for (not limited to): Onsite physical security for building, Active Shooter, Executive Protection Program (as requested), Travel Protection Program, Personal security/safety, Risk Assessment and Management, and other relevant programs as neededManage and maintain relationship with Security vendor(s)Review and update contract(s) as needed to ensure program meets organizational needsDefine KPIs, review and update post orders, and ensure vendors meet all program requirementsCollaborate with UK Office team members to ensure a robust security program exists for that office and provide support for any updates or concernsComplete risk/threat assessments for office and building as required by current policies or per industry best practicesPerform periodic program reviews and updates to ensure processes are effective, efficient, and meet requirementsIdentify security risks, provide appropriate solutions, and implement approved projectsDay-to-day operations oversight and managementOversee onsite security vendor at 6100 BuildingManage the onsite CCTV system for Trupanion Seattle HQ 6100 Building, and other Trupanion offices including system review, updates, redesign, and changes as neededPrimary owner and contact for North Vancouver Office alarm monitoring companyOversee security aspects of all access policies/programsTeam member accessVisitor/guest accessVendor/contractor accessLoaner badgesOn call for after-hours security incidents at 6100 Building and Trupanion officesReview and approval of invoices related to security services and equipmentIdentify security risks, scope and recommend solutions for implementation. Complete projects as approved/budgeted.Create and manage the annual security program budget.Performs various security related tasks and requests.Drive and Operate company vehicles as required.Performs other related duties as assigned.
Qualifications
Education, Registration & Certification:
High School graduate or equivalent requiredCertified Protection Professional strongly preferred Experience:
5+ years relevant experienceSecurity program development experience requiredExperience with CCTV setup and maintenance requiredExperience developing and overseeing security programs remotely preferredValid driver's license, proof of insurance or insurabilityClean driving record for the last 5 yearsIntermediate Computer experience & knowledge of Microsoft Office suite (Outlook, Excel, and Word) Physical Requirements:
Ability to meet the following physical requirements with or without reasonable accommodations:Regularly sit at computer workstationRegularly walk, stand, stoop, climb, kneel and crouch
Additional Information
Skills, Knowledge & Abilities:
Basic knowledge of pertinent codes and regulations is desirableExcellent customer service skillsHandle multiple projects, activities and tasks simultaneouslyPrioritize time and efforts based on overall organization needs/requirementsAbility to troubleshoot and think outside the box for creative solutions to problemsProven ability to effectively lead team and peersEstablish and maintain effective working relationships with staff, vendors and visitors to facility, working harmoniously with diverse groups of individualsMust be resourceful, self-motivated and dependable along with top notch interpersonal skills and a positive attitude Compensation:
The base salary range for this position is $95,000 - $120,000 USD on a full-time schedule.Along with base compensation, Trupanion employees are currently eligible for monthly bonuses.We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years. Benefits and Perks:
Full medical, dental, and vision benefits at no cost to the employeeFour weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)Five-week sabbatical after five years of employmentOpen, casual, pet-friendly, and fun office environmentFree medical health insurance for your pet (1 dog or cat)Paid time off to volunteer at nonprofit organizationsSeattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards. For more information about Trupanion, visit https://trupanion.com/about
Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.