About this role
Job summary
We are seeking a compassionate, dedicated, and proactive Healthcare Assistant (HCA) to join our dynamic primary care team at our GP practice at Wrafton house Surgery in Hatfield. In this role, you will work under the guidance of our practice nurses and General Practitioners to deliver high-quality, patient-centred care. You will be the first point of clinical contact for many patients, assisting with routine health checks, clinical data collection, immunisation clinics, and essential administrative duties.
Main duties of the job
As a Healthcare Assistant, you will play an important role be supporting both clinicians and patients across a wide range of clinical and preventative services.
Your responsibilities will include, but not be limited to:
Delivering NHS Health Checks (ages 40 to 74) and supporting annual reviews for long-term conditions Supporting health promotion and wellbeing programmes, including health coaching Performing baseline clinical observations including BP, pulse, temperature, oxygen saturation, BMI, and urine analysis Facilitating 24-hour blood pressure monitoring Undertakingblood test and packaging samples Performing ECGs and other diagnostic tests Providing wound care and dressings Supporting practice nurses within chronic disease clinics Administering vaccinations where appropriate Acting as a chaperone when required Maintaining clinical equipment, stock levels, and room preparation Ensuring accurate patient record documentation Supporting practice audits and shared learning activitiesYou will also contribute to maintaining a safe, organised and well-stocked clinical environment, ensuring equipment, fridges and clinical waste are managed in line with practice policy.
About us
Wrafton House Surgery is a well-established EMIS GP practice based of approximately 10,500 patients, based in Hatfield, Hertfordshire. We are committed to delivering safe, high-quality, patient-centred care to our local community.
We pride ourselves on maintaining a structured and supportive working environment, with clear systems, strong governance and a focus on continuous improvement. Our team works collaboratively to ensure patients receive efficient, compassionate and professional care.
We actively promote staff development and provide both mandatory and additional training opportunities. As a practice, we value respect, accountability, teamwork and continuous improvement.
Job description Job responsibilities
Key Responsibilities
Clinical Duties
Phlebotomy: Perform routine blood tests and package samples for laboratory transport. (this would be a great addition at diabetes/hypertension reviews and works very well in other surgeries, but only used as part of the reviews process)
Immunisation Support: Assist practice nurses with the delivery and administration of routine immunisations and seasonal vaccination campaigns (e.g., Flu, Covid, Shingles) and support practice nurse in baby immunisation clinic, within your scope of practice.
Health Checks: Conduct NHS Health Checks, blood pressure monitoring, smoking cessation and BMI calculations.
Patient Screening: Perform routine urinalysis, ECGs, and basic wound care dressing changes.
Chronic Disease Support: Assist clinical staff in monitoring patients with long-term conditions like diabetes, including diabetic foot checks, and hypertension.
Specimen Handling: Collect, label, and process various clinical specimens accurately.
Practice & Patient Support
Chaperoning: Act as a chaperone for patients during intimate physical examinations.
Stock Management: Maintain, clean, and restock clinical examination rooms and equipment.
Vaccine Management: Assist with cold chain storage management, temperature logging, and stock rotation for immunisations.
Health Promotion: Provide basic, approved healthy lifestyle advice to patients regarding diet, smoking, and exercise.
Administrative & Compliance
Record Keeping: Document all patient interactions, measurements, vaccines administered, and clinical data accurately using EMIS Web.
Infection Control: Adhere strictly to local infection prevention and control policies.
Health & Safety: Report any clinical risks, equipment faults, or safeguarding concerns immediately.
Person Specification
Experience Essential
Care Certificate: Completed or willingness to achieve within 6 months of hire (Essential).
Desirable
Phlebotomy Certificate: Certified competency in adult venepuncture (Highly Desirable), or willingness to achieve within 6 months of hire Immunisation Training: Completed or willingness to undergo formal HCA training for vaccine administration (Highly Desirable). NVQ Level 2/3: Awarded in Health and Social Care or equivalent clinical qualification (Desirable)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Wrafton House Surgery
Address 9-11 Wellfield Road
Hatfield
Hertfordshire
AL10 0BS
United Kingdom
Employer's website https://wraftonhousesurgery.co.uk/ (Opens in a new tab)