About this role
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
Position Summary
Demonstrate the science. Shape the solution. Accelerate the win.
At Waters, Instrument Technical Sales Specialists are the technical engine behind commercial success-operating at the intersection of deep scientific expertise, customer insight, and strategic deal execution. You will partner closely with Account Managers to influence complex instrument sales by translating customer challenges into differentiated, high-value solutions.
This role goes beyond demonstrations. It requires the ability to uncover implicit needs, design impactful workflows, and position Waters' technology with authority and credibility. You will play a decisive role in competitive scenarios, building confidence, reducing risk, and accelerating customer decision-making.
This is a high-visibility, high-impact role where technical excellence, commercial awareness, and execution discipline directly influence revenue outcomes.
Role Purpose
As part of the Waters Biosciences division, drive instrument revenue growth by providing technical leadership across the sales cycle-supporting opportunity qualification, shaping solution strategy, and delivering compelling technical engagement that differentiates Waters in the market.
Key Responsibilities
Technical Leadership & Customer Engagement
Lead deep technical discovery to uncover explicit and latent customer needsDeliver compelling, application-focused demonstrations that connect science to valueAct as a trusted advisor to scientific stakeholders, building credibility and influenceTranslate complex workflows into clear, outcome-driven solutions Solution Development & Positioning
Design and position integrated solutions across instruments, consumables, and softwareAlign technical solutions to customer workflows, challenges, and success criteriaArticulate differentiated value in competitive situationsReduce perceived risk and accelerate customer confidence in decision-making Opportunity Support & Deal Advancement
Partner with Account Managers to shape and execute winning opportunity strategiesSupport qualification, progression, and closing of complex instrument dealsStrengthen technical validation throughout the sales cycleAnticipate and address technical objections with precision and authority Competitive & Market Expertise
Maintain deep knowledge of technologies, applications, and competitive landscapePosition Waters solutions effectively to win against competitorsProvide field-driven insights to inform product, marketing, and commercial strategy Cross-Functional Collaboration
Collaborate with Applications Scientists, Service, Marketing, and Product teamsAlign internal expertise to deliver seamless, high-value customer engagementContribute to a high-performance team culture focused on winning What Success Looks Like
Improves instrument win rates in competitive opportunitiesAccelerates complex sales cycles through technical influenceBuilds strong customer confidence in Waters solutionsIncrease conversion of qualified opportunities to closed businessStrengthens technical differentiation in the marketplaceEnables territory and account growth through effective partnership with Account ManagersRecognized as a trusted technical expert by customers and internal teams Qualifications & Experience
Required
Bachelor's degree in life sciences or related scientific fieldExperience in technical sales, applications, laboratory, or scientific rolesStrong presentation and customer-facing communication skillsDemonstrated ability to translate technical concepts into customer valueWillingness to travel within assigned territory Preferred
Experience with analytical instrumentation platformsBackground in flow cytometry or related applicationsExperience supporting capital equipment or complex solution salesExperience engaging both scientific and business stakeholdersFamiliarity with CRM tools and structured sales processes Work Environment & Travel
Field-based role requiring frequent customer interactionTravel up to ~50-60% within assigned territory Why Waters
Waters plays a critical role in advancing scientific discovery and improving human health. Our teams partner with leading organizations across Pharma, Biotech, Academic, and Government sectors to solve complex challenges.
As part of Waters, you will:
Work with a highly differentiated, market-leading technology portfolioPartner with world-class scientists and commercial leadersEngage in cutting-edge applications and customer environmentsDirectly influence high-value commercial outcomes through your expertise Who Thrives in This Role
Technical experts who enjoy influencing outcomes, not just supporting themHigh performers driven by impact, credibility, and continuous learningIndividuals who combine scientific depth with commercial awarenessProblem solvers who thrive in complex, competitive environmentsStrong collaborators who elevate team performance Who This Role Is Not For
Individuals who prefer purely technical roles without customer interactionThose uncomfortable with accountability to commercial outcomesCandidates who rely on scripted or transactional engagementIndividuals who struggle in fast-paced, performance-driven environments Equal Opportunity
Waters is an Equal Opportunity Employer committed to building an inclusive workplace that empowers all employees to thrive.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
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Primary Work Location
USA CA - Milpitas 135
Additional Locations
Work Shift
At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
Salary Range Information $95,600.00 - $153,000.00 USD Annual