About this role
Our Mission
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Summary
The Professional Services Program Manager will lead services programs and projects as part of the delivery cycle, including handling all deployment resources and ensuring that all deliverables are met and delivered on-time and under budget. The Program Manager will drive customer deployment programs and projects including program, process initiatives, as well as partner with IT on systems and infrastructure processes.
Your Impact
Determine project partners and team structure/organization partners will include technical and business resourcesIn conjunction with project partners, help ensure the definition of project scope, requirements, and deliverablesDevelop project timeline and landmarks using appropriate tools and techniquesBuild and execute project work plans and revise as appropriate to meet changing needs and requirementsIdentify resources needed and assign individual responsibilities and tasksRun day-to-day operational aspects of a project and scopeWork on services operational projects that target new services IP delivery, partner communications, scheduling, etc.Review deliverables prepared by team before passing to clientEffectively apply Palo Alto Networks Project Management methodology and implement project standardsMinimize our exposure and risk on all projectsEnsure project documents are complete, current, and stored appropriatelyTrack and report team hours and expenses on a weekly basis Qualifications
Your Experience
BS in Computer Science, MIS, Business, or equivalent education/training/experience or equivalent military experience required5+ years of related work experience or leading complex projects desiredAnalyze project profitability, revenue, margins, bill rates, and utilizationGood presentation skills including written, oral, presentationGood organizational skills including tool utilization (spreadsheets, project management tools etc), information collection, attention to detail, and prioritizationStrong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departmentsFlexible to shifting priorities, demands, and timelines - able to promptly and expertly react to project adjustments and alterationsExperience managing large scale (Global) deployments with multiple projects, teams and resourcesExperience with Google's G Suite (Drive, Docs, Sheets, and Slides) is a plus Our Commitment
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.