About this role
Job summary
Job summary
Derby Road Health Centre is looking to recruit a part time (25 hours) administration assist and phlebotomist to join our experienced team.
We are a busy practice with a diverse patient population, we use SystmOne as our clinical system which is linked to the hospital ICE system for pathology requesting and tracking.
We are looking for an enthusiastic, experienced and motivated person with administration and customer service skills along with phlebotomy to assist with home visits when demand dictates.
Who will be the ideal candidate to work with our existing team of clinicians and non-clinicians.
Experience of working within a GP practice is highly desirable and experience of working independently within a supportive team is essential.
The role will include some home visits to our house bound patients therefore access to a vehicle is essential.
Working pattern will be over 5 mornings per week.
The successful candidate must have a UK driver's licence and insurance for business use.
Main duties of the job
Main duties of the job
Key Responsibilities Brief Summary
Phlebotomy Home visits Knowledge of emergency drugs; policies and procedures Participate in QOF & CQC Attend PLTs (Protected Learning Time Training) Related clinical administration Assist the Care Navigation team with administration tasks. There may be a requirement to cover the reception desk at busy times. Assist the Management team with administrational duties.
About us
Derby Road Health Centre is a busy practice with a patient list size in excess of 12,500 patients. The practice is long established and benefits from a large and experienced clinical and admin team.
As a practice we are committed to lifelong learning and supporting development opportunities.
Derby Road strives to provide high level quality care, and this is an exciting opportunity for someone who can contribute towards ensuring an outstanding patient experience.
Employees are auto enrolled into the NHS pension scheme unless they choose to opt out.
Job description Job responsibilities
You will be responsible to the Practices Nursing Clinical Lead, Managing Partner and Deputy Manager.
Terms and Conditions of Employment: In accordance with terms and conditions of employment laid down in the company handbook
Key Responsibilities:
Communicate effectively with other team members Communicate effectively with patients and carers, recognising their needs for alternative methods of communication Personal and people development
Take responsibility for own developmental learning and performance Ensure compliance with mandatory training requirements Responsibility for maintaining a record of own personal development Undertake any new training requirements To recognise and understand the roles and responsibilities of individuals working in the primary health care team Be aware of the legal issues pertinent to the role of a phlebotomist/administrator in general practice Health, safety and security
Use the personal security systems within the workplace according to practice guidelines Identify the risks involved in work activities and undertake them in a way that manages the risks Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including: Hand washing, Universal hygiene procedures, Collection and handling of laboratory specimens, Segregation and disposal of waste materials, Decontamination of instruments and clinical equipment, Reporting and treatment of sharps injuries, Dealing with blood and body fluid spillages, Assist patients and colleagues in adopting sound infection control measures. Significant events to be reported via the in-house practice procedure Understand and apply the principles of the cold chain Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility Use the computer monitor safely in line with DSE guidelines Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health Service improvement
Be aware of and, if appropriate, assist in current clinical audit Work with colleagues in the team on the development of current and new services and other initiatives Quality
Alert other team members to issues of quality and risk in the care of patients Ensure own actions are consistent with clinical governance systems Practice in accordance with agreed standards of care Enable patients to access appropriate professionals in the team Know how clinical governance affects the role and bring to the attention of more senior staff any specific risk situation Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook Be able to manage your own time effectively Equality and diversity
Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures Respect the privacy, dignity, needs and beliefs of patients and carers Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour Act as a chaperone Clinical skills health and well-being
Undertake, record and follow guidelines for the tasks for which you have received appropriate training: Urinalysis and preparation of specimens for investigation by the pathology laboratory Measuring and recording following physiological measurements in routine presentations: Blood Pressure using automated machine, Height, weight and Body Mass Index. Prepare and maintain environments and equipment before, during and after patient care interventions Asking smoking status and signposting to smoking cessation services. Information processes
Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems (S1) as appropriate Maintain confidentiality or information relating to patients, relatives, staff and the practice Take the necessary precautions when transmitting information
The Role and Requirements: Phlebotomy Home visits Knowledge of emergency drugs; policies and procedures Stock taking and ordering Recording fridge temperature Check oxygen cylinder level Participate in QOF & CQC Annual reviews for QOF Sending patients for annual blood tests for dementia / diabetes etc Attend PLTs (Protected Learning Time Training) Related clinical administration Any other duties within your remit as deemed necessary by your line manger
Person Specification
Experience Essential
Essential criteria A-C English and Maths Training in the following areas:- Venepuncture
Desirable
DESIRABLE Education /Qualification A-C English and Maths Training in the following areas:- Venepuncture Relevant Health Care NVQ Care Certificate Training in the following areas:- Observations including BP, height, weight, BMI. Smoking status. Previous Experience In depth knowledge and understanding of primary and community health care Good understanding of General Practice Procedures Sound understanding of clinical governance Adherence & awareness of confidentiality From April 2022 requirement for staff working within the healthcare sector to be fully vaccinated in regards COVID-19.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Derby Road Health Centre
Address 336 Derby Road
Nottingham
NG7 2DW
United Kingdom
Employer's website https://www.drhc.org.uk/ (Opens in a new tab)