About this role
About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:Business Insider named us an "enterprise startup to bet your career on"Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the worldDeloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North AmericaQuartz ranked us the #1 best company for remote workersResponsibilities
As Staff Product Manager for Builder Experience, you will define and execute the strategy to deliver world-class authoring experiences that empower both technical and business users to create sophisticated automations efficiently. Your goal is to build intuitive, powerful, and intelligent builder tools that set the standard for low-code/no-code platforms while supporting advanced patterns for complex enterprise use cases.Enable Advanced Integration PatternsSupport complex enterprise patterns including scatter-gather and asynchronous processingBuild capabilities for multiple trigger configurations and conditional routingDeepen debugging capabilities such as mid-job reruns and viewing logs in loopsEnsure the platform can handle sophisticated error handling and compensation patternsDrive innovation in how users visualize and manage complex workflow orchestrationsLeadership in Builder Experience InnovationDevelop and execute the product strategy for comprehensive authoring experiences across the entire automation lifecycleDefine and prioritize the roadmap for next-generation builder capabilities including AI-powered copilot features, advanced debugging tools, and intelligent assistanceChampion user-centric design principles to ensure the builder experience delights users at every skill levelDrive adoption of advanced integration patterns including multiple triggers, scatter-gather, and promise-based architecturesDrive AI-Powered Development AssistanceIntegrate AI copilot capabilities to accelerate automation development through intelligent code suggestions and pattern recognitionBuild smart error detection and resolution features that guide users to successful implementationsLeverage machine learning to provide contextual help and recommendations based on user behavior and common patternsPartner with AI research teams to infuse intelligence throughout the authoring experienceBuild Comprehensive Development ToolsOwn the macro-view experience for managing multiple assets working together, ensuring seamless collaboration and reusabilityDeliver micro-view capabilities for deep debugging of individual steps, loops, and data transformationsImplement robust design-time testing capabilities that reduce errors before deploymentCreate sophisticated undo/redo mechanisms, draft management, and autosave features that protect user workLead Cross-Functional ExecutionCollaborate closely with engineering, UX, and architecture teams to deliver seamless builder experiencesPartner with Platform Experience PM to ensure consistency across the platformWork with customer success and support teams to understand pain points and iterate on solutionsAct as the voice of the builder, advocating for developer and business user needs across the organizationRequirements
Leadership & Product Management8+ years of product management experience in SaaS or B2B environments, with focus on developer tools or low-code/no-code platformsProven success in shipping complex authoring experiences that balance simplicity with powerStrong track record of improving developer productivity metrics and user satisfaction scoresExperience leading cross-functional initiatives that require deep technical understanding and user empathyBuilder & Developer Tools ExpertiseDeep expertise in IDE design, code editors, visual programming interfaces, and debugging toolsStrong understanding of both low-code/no-code paradigms and traditional development workflowsExperience with modern development practices including version control, CI/CD, and collaborative developmentHands-on experience with automation platforms, iPaaS solutions (Zapier, Make, Mulesoft, Boomi), or workflow buildersFamiliarity with AI-assisted development tools and copilot technologiesTechnical FoundationStrong technical background with ability to understand complex integration patterns and distributed systemsExperience with API design, data transformation, and enterprise integration patternsUnderstanding of performance optimization, scalability challenges, and enterprise-grade requirementsAbility to work closely with engineering teams on technical architecture decisionsAI & Intelligent AutomationExperience integrating AI/ML capabilities into development tools to enhance productivityUnderstanding of natural language processing for intent recognition and code generationFamiliarity with predictive analytics for error prevention and performance optimizationVision for how AI can transform the development experience without sacrificing controlCustomer-Centric ExecutionAbility to deeply understand the needs of diverse user personas from citizen developers to enterprise architectsProven ability to translate complex technical concepts into intuitive user experiencesTrack record of using data, user research, and feedback to drive product decisionsExperience balancing the needs of technical and non-technical users in a single platformAnalytical & Data-Driven Decision MakingStrong ability to define and track metrics that matter for developer productivity and satisfactionExperience with A/B testing, feature experimentation, and iterative improvementAbility to analyze usage patterns to identify opportunities for simplification and automationData-driven approach to prioritization and roadmap planningEducational BackgroundBachelor's Degree in Computer Science, Engineering, Human-Computer Interaction, or a related fieldAn advanced degree is a plus but not requiredJob Req #2285