About this role
Job Description
Take your career further with McLane!
McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.
We're looking for a senior-level Product Manager to own execution across our Customer Experience Technology (CXT) portfolio. This role is for a builder and operator who thrives on complex, cross-platform delivery, Tier-1 customer commitments, and end-to-end accountability. You'll sit at the intersection of product, engineering, and operations, driving outcomes that directly impact national restaurant and retail customers.
This is a hybrid position which will require the candidate to report and work from the office at least three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX.
Benefits you can count on:
Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance.Paid time off begins day one.401(k) Profit Sharing Plan after 90 days.Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What You'll Do
Own end-to-end execution across customer-facing platforms (McLane360), APIs/integrations, and strategic onboarding programsServe as the single execution authority across multiple concurrent Tier-1 customer initiativesDrive alignment across Engineering, Transportation, Order Processing, and SalesLead intake to PI readiness, backlog health, dependency mapping, and release sequencingRun prioritization and sequencing sessions across competing programsLead Agile PAD governance and delivery accountabilityManage onboarding for new and expanding strategic customersMaintain real-time visibility into risks, blockers, and delivery status for senior leadershipGovern vendor and partner delivery against integration milestones What We're Looking For
Bachelor's degree in business, Technology, Engineering, or related field7+ years of product or program management experience in complex, enterprise environmentsProven ownership of large, cross platform customer or integration programsStrong Agile delivery, PI planning, and backlog management expertiseExperience working with APIs, integrations, and customer facing digital platformsExceptional stakeholder management and executive level communication skillsThis position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here!
Teamwork orientedOrganizedProblem solverDetailed Our roadmap. Our story.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/