About this role
Job summary
This is an exciting opportunity to join our MSK Therapies service as a Clinical Administrator.
The postholder will act as the first point of contact for patients referred into the service and will work alongside GP practices, hospital and community staff to navigate patients to the most appropriate services for their needs in a timely manner.
This is a part time role, for 30 hours per week.
Main duties of the job
The role will include the booking of patients, co-ordination of diagnostic results, working with clinicians, resolving queries, signposting complaints, and supporting with the delivery of services.
About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Job description Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Qualifications Essential
Educated to GCSE standard (or equivalent) - to include Maths and English at Grade C or above NVQ Level 3 in Administration or equivalent working experience
Desirable
ECDL Qualification or similar
Experience Essential
Previous administration experience in a busy environment Has experience in a patient facing role dealing with members of the public/service users. Experience and understanding of patient administration systems such as PAS, Bighand, ERS, E-Searcher, SystmOne Experience and understanding of administration systems such as Microsoft Word/Excel, Outlook
Desirable
Previous supervisory experience. Experience of dealing with sensitive and confidential information
Skills / Knowledge / Abilities Essential
Excellent interpersonal skills both verbal and written Ability to work under pressure using your own initiative and within the team supporting other colleagues as required. Ability to prioritise workloads according to service needs Ability to work at different sites to support the service
Desirable
Knowledge of medical Terminology Knowledge of an NHS working environment Willingness to plan and adapt to change
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name East Sussex Healthcare NHS Trust
Address Conquest Hospital
The Ridge
St Leonards-on-Sea
TN37 7RD
United Kingdom
Employer's website http://jobs.esht.nhs.uk/ (Opens in a new tab)