About this role
GLL is currently recruiting for a Senior Library Assistant working 22 hours a week to join the team at Stamford Library. Stamford is one of the busiest libraries in the county giving access to a wide variety of collections and resources including books, self-service technology, public access computers and a fascinating local studies collection.
With Community at the heart of everything we do, as a Senior Library Assistant, you’ll ensure that every visitor to the library is welcomed into a clean, safe and attractive environment with useful facilities that keep them wanting to return. As a key frontline staff member, you’ll adapt to, and acknowledge, the diversity of our visitors and what they aim to get out of their library visit as well as helping them to discover our wide range of resources and services. Your passion for libraries and community engagement will be apparent as you help people do everything from discovering new authors to tracking their ancestry from our records, devising and delivering engaging activities for children and families and even helping them find their ideal job using our IT systems.
What you need:
Experience working within libraries (desirable)
Evidence of making a difference to customers
Confident IT skills and knowledge
Excellent numeracy, literacy and communications skills
Administration skills
Experience of using Library Management systems, would be useful
A real focus on customer service
Passion and personality
Evidence of being organised and efficient
Customer Service Qualification (desirable)
Be a great team player
What you’ll do:
Work as part of the team to ensure the smooth operation of the library
Provide a warm welcome and genuine goodbye to all customers, providing guidance and support on how to get the optimum results from their visit by truly engaging with customers to understand the reason behind their visit
Devise and deliver imaginative and fun children’s activities including?story and rhyme time and craft activities for under 5s
Follow Safeguarding of children and vulnerable adults’ policy and procedures
Follow all Normal and Emergency Operating Procedures as well as adhering to relevant polices and manuals
Interact with customers through conversations and supporting their needs
Support customers with all queries available at the library
Fully participate in and engage in any training provided
The posts rota is as below:
Week 1
Monday 9.45am - 5pm ? ? ?
Tuesday Off ? ? ? ?
Wednesday 8.45am - 5pm
Thursday Off ? ?
Friday 9am - 5pm ? ? ?
Saturday 9am - 4pm ? ? ?
Week 2
Monday 10am - 5pm ? ? ? ? ?
Tuesday 9.30am - 4pm ? ? ? ?
Wednesday Off ? ?
Thursday Off ?
Friday 9am - 4pm ? ? ? ?
Saturday Off ? ? ? ?
? As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else.
In return, you will get:
A part time (22hrs) permanent position with a salary of £16,392 pro rata (£14.29 per hour)
Discounted membership at our leisure centres
Discounts across thousands of retailers (GLL Extras)
A fantastic pension scheme
25% off Red Letter Days
25% off Buy a Gift
20% off GLL spa experience treatments and associated products.
20% off Tea and Tonic products
Free eye tests and discounted glasses
The opportunity to join the GLL Society and have a say in how we are run plus associated social events
Exclusive discounts on our villas in Portugal
Exclusive discounts on our Ski chalets in Bulgaria
Health assurance
Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.
Our people are from the communities we serve and help us make real changes in their local area.
One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part i