About this role
Job summary
An exciting opportunity has arisen to join our busy and dynamic Radiology team. We are seeking a highly organised and motivated individual to play a key role in supporting the delivery of an efficient and high-quality radiology reporting service. This position offers the opportunity to work closely with radiologists, reporting clinicians, and multidisciplinary teams to ensure the timely management and allocation of radiology examinations and reports.
The post holder is responsible for the daily monitoring, allocation, and management of Radiology reports and examinations, ensuring that reports are acquired, processed, and completed within agreed Key Performance Indicators (KPIs).
The role requires proactive monitoring of reporting workflows, taking appropriate action where delays or issues are identified, and liaising effectively with clinical teams to facilitate the timely completion of reports. The post holder will manage their own workload independently, prioritising tasks to maintain service standards and operational efficiency.
The post holder will be accountable for identifying and escalating any risks to KPI performance in a timely manner. Failure to escalate breaches or potential breaches of KPIs to the Directorate Manager may result in direct accountability for any unmet targets.
Main duties of the job
To be responsible for ensuring daily that reporting requirements are achieved, reallocating workloads to meet fluctuations in demand due to sickness absence, holidays.
To be responsible for monitoring all diagnostic reporting folders daily and ensuring that reports are completed within internal standards, reallocating where required to ensure adherence to standards.
To be responsible for analysing reporting waiting times, to be able to identify potential areas of concern in advance and take appropriate action to resolve or escalate.
To be responsible for liaising and communicating with external providers to manage agreed processes for transfer of sensitive confidential information for reporting purposes and to ensure that report is managed and received timely to adhere to internal standards.
To monitor and manage work allocation to ADD folders, ensuring all allocations are completed within KPI or taking responsibility to re-allocate to ensure standards achieved
To take responsibility in communicating and alerting Radiologists and reporting radiographers to any urgent examinations requiring urgent action.
Attend and contribute staff meetings and project team meetings.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Job description Job responsibilities
For more information about the role and responsibilities please see the attached job description and person specification.
Person Specification
Education Essential
A Level qualifications at grade A-C or equivalent qualifications OR evidence of equivalent relevant training and experience NVQ Level 3 or diploma in administration or healthcare sciences or equivalent experience
Skills, Knowledge & Abilities Essential
Knowledge of National NHS targets including: oDiagnostic oRTT oCancer Ability to build and develop good working relationships across a range of services and organisations. Ability to influence/persuade others with a positive approach and respect for work colleagues. Ability to work independently and manage a complex workload. Ability to analyse and interpret data and prepare written reports, exercising judgement on data requiring escalation.
Experience Essential
Previous demonstrable NHS experience at a senior administration level. Experience of monitoring and managing waiting lists, waiting times and targets. Experience of analysing sensitive data. Experience of working in a patient care setting or customer facing environment and dealing with sensitive situations.
Desirable
Previous experience of the CRIS/PACS systems.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Wye Valley NHS Trust
Address Radiology Department (X-ray & Imaging)
Union Walk
Hereford
HR1 3ER
United Kingdom
Employer's website https://www.wyevalley.nhs.uk/ (Opens in a new tab)