About this role
Job summary
The Senior Administrator will provide leadership, supervision and appraisals to their respective administrative teams. The successful candidate will identify growth and development opportunities and support administrators to reach their potential and beyond.
This crucial role includes day-to-day operational troubleshooting and requires a solution-focused approach. This could include organising Reception cover at short notice, liaising with our Staff Bank to organise/expedite cover for our Clinical Services, assisting administrative staff with urgent tasks and leading on re-prioritisation, supporting/covering administrative roles in challenging periods etc.
The successful candidate will be supported and managed by the Operational Support Officer, whom they will work closely with to embed and sustain processes across Services. In addition, the Senior Administrator will work closely with Service Managers to troubleshoot and manage administrative functions to support effective patient care/delivery.
Substantial experience in the management of administrative staff and excellent communication skills are integral to this role.
Main duties of the job
Day to Day support to Admin Team including supervision of administration staff Effective and solution focused trouble shooting. Provision of administration cover where necessary, including Reception SystmOne duties, including Task Management Support to Management Team with TRAC recruitment Process New starter/Leave process Development and implementation of standardised administrative Standard Operating Procedures across respective areas E Roster management Contribution and active support to Service Project
About us
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.
Job description Job responsibilities
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
Person Specification
Qualifications Essential
Maths & English at GCSE level NVQ Level 3/4 in Administration or similar/appropriate experience
Desirable
Higher qualification in administration/management
Knowledge Essential
Strong understanding IT Skills (Microsoft Packages) Strong understanding and experience of working as a team
Desirable
Experience with NHFT packages (E-roster, ESR, SystmOne) Experience of line management
Experience Essential
2+ years working in an administration/office setting
Desirable
Leading/managing staff members/Teams
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Northamptonshire Healthcare Foundation Trust
Address Newland House
Newland House, Campbell Square
Northampton
NN1 3EB
United Kingdom
Employer's website https://www.nhft.nhs.uk/ (Opens in a new tab)