About this role
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.
This full-time position is located at 600 Rental Blvd. in Kenner, LA. (New Orleans International Airport)
We offer:
Paid time offEmployee rental car discountsRetirement savings plan including 401k with matching profit sharingHealth InsuranceLife InsuranceDental InsuranceVision InsuranceTraining and development 2 Schedule Options
Option 1
Sunday - Thursday: 3:30pm - 12:00amOFF: Friday and Saturday Option 2
Friday - Tuesday: 3:30pm - 12:00amOFF: Wednesday and Thursday Compensation
The starting rate of pay for this position is $14.00 per hour, based on a 40-hour workweek. Employees receive a $2.00 per hour shift differential for weekend shifts, resulting in:
$14.00/hour for Monday-Friday$16.00/hour for Saturday and Sunday Responsibilities
We are hiring now for immediate openings. Responsibilities include:
Prepare all rental documents accurately and completelyVerify car information and VIN number for security and car controlProvide additional service to Emerald Aisle members by offering our refueling optionMaintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly imageEnsure that "Booth" is stocked with appropriate supplies to meet the needs of our customersProvide all customers with undivided attention while assisting them at the exit boothMake eye contact and greet all customers; thank customer at the conclusion of all transactionsAssist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessaryPerform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years oldHigh School Diploma or G.E.D. requiredMust have a minimum of 1 year prior customer service retail or administrative support experienceMust have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must be able to work one of the following schedule (40 hours per week):
Option 1
Sunday - Thursday: 3:30pm - 12:00amOFF: Friday and Saturday Option 2
Friday - Tuesday: 3:30pm - 12:00amOFF: Wednesday and Thursday