About this role
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is seeking a customer-focused and detail-oriented Customer Support Specialist to provide exceptional support to our clients and customers. In this role, you will serve as a primary point of contact for inquiries related to products, services, billing, account maintenance, and service requests. You will resolve customer issues efficiently while delivering a positive customer experience that reflects Broadridge's commitment to service excellence. The ideal candidate is an effective communicator with strong problem-solving skills, the ability to manage multiple priorities, and a passion for delivering outstanding customer support. Key Responsibilities Respond to customer inquiries via phone, email, chat, and other communication channels in a timely and profession