About this role
Job summary
Are you a well organized, dedicated professional who has a customer friendly approach? Do you have excellent communication customer service skills? Do you want to work in a rewarding and friendly team?
If so, come work within the Radiotherapy specialty service where you will be responsible for ensuring the smooth and efficient running of the patient pathway, maintaining National and local Cancer Targets.
Providing administrative support to the Radiotherapy MDT including; Consultant Oncologist, Clinical Nurse Specialists, Therapeutic Radiographers and junior Doctors.
Main duties of the job
Liaise closely with other specialties and departments within the MSB, ensuring compliance with the 31 day subsequent Radiotherapy and 62 day Cancer Targets.
Provide cross cover for the clinical service with regards to patient manual handling, chaperoning and mould room support to maintain service continuity.
To ensure an efficient pathway from point of referral to radiotherapy, through treatment and completion to follow up. To become competent in the use of relevant IT systems including Mosaiq record and verify, CED, Medway, ICE, Insight, ScribeNet, Citrix, PTS online, IEP, ACP and CWT list.
To identify and immediately escalate issues that could delay the patient pathway. To liaise and book treatment appointments with other specialities, for example chemotherapy or surgery to ensure patients receiving concomitant therapy are booked and treated within the most effective and appropriate timescale.
To liaise on a daily basis with the Cancer Data Team and MDT co-ordinators in order to monitor and maintain the Radiotherapy patient pathway in line with best practice and National Cancer Targets.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Job description Job responsibilities
Please see attached a full job description setting out the details of the role and responsibilities.
We look forward to your application.
Person Specification
Knowledge Desirable
An understanding of Radiotherapy terminology
Qualifications Essential
3 GCSEs or equivalent including English and Maths IT and keyboard skills
Desirable
Knowledge of patient admin system
Communication Essential
Experience working in a patient or customer facing role
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mid and South Essex NHS Foundation Trust
Address Southend
Westcliff-on-sea
SS0 0RY
United Kingdom
Employer's website https://www.mse.nhs.uk (Opens in a new tab)