About this role
Job Type: Full-time, long-term contractor
Workplace: Remote
Schedule: Full-time, aligned with U.S. business hours (Pacific Time Zone)
Compensation: $500 - $700 USD
Join a growing utility subcontracting business as an Operations Assistant supporting payroll, HR, and administrative functions. This entry-level role focuses on managing interconnected processes that directly impact customer contracts and billing accuracy. You'll handle timesheet oversight, invoice reconciliation, HR onboarding, and serve as the first line of support for administrative challenges. The position offers hands-on experience with complex operational systems while supporting business scaling efforts. Perfect opportunity to develop expertise in utilities operations while maintaining compliance and client satisfaction.
A growing utility subcontracting business focused on delivering reliable services while scaling operations and maintaining exceptional client satisfaction.
We're seeking a detail-oriented and analytical professional with a strong work ethic and ability to learn quickly. The ideal candidate thrives in deadline-driven environments, demonstrates proactive problem-solving skills, and excels at managing complex, interconnected processes. You should be tech-savvy, adaptable to new systems, and comfortable with productivity tracking tools while maintaining high levels of accountability.
• Validate pay rates and reconcile billable resources to ensure accuracy before customer invoicing • Coordinate HR onboarding processes and provide payroll administration support • Oversee timesheet management and invoice reconciliation tied to customer contracts • Serve as first-line troubleshooter for administrative issues and employee-facing communications • Develop operational policies and procedures using AI tools to support business scaling initiatives
Requirements
Demonstrated availability to work within the Pacific Standard Time (PST) zone. 1–2 years of professional experience in administrative, payroll, HR, or billing roles. Prior documented remote work experience. Proficiency in managing billable hours, timesheets, invoices, and reconciliation processes. Ability to support key HR functions including employee onboarding, benefits coordination, and hiring administration. Working knowledge of ADP payroll systems, including processing tax forms and tracking employee benefits. Ability to coordinate effectively with external accounting firms for payroll and invoice reconciliation. Understanding of California and federal labor law compliance requirements. Strong record-keeping skills related to customer billing and supplier rate tracking. Daily proficiency with Microsoft and cloud-based productivity tools. Strong ability to learn and apply compliance requirements quickly using AI tools and internal reference resources. High school diploma or equivalent educational certification. Comfortable using generative AI tools to draft administrative documentation. Benefits
• Access to a $200k+ perk marketplace with instant discounts on 150+ services • Access up to 50% of approved earnings before payday (no credit checks or fees) • On-time, in-currency pay