About this role
Responsibilities
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Join us as we drive the future of e-commerce here at TikTok.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities - Assist in identifying high-potential SMB sellers in- the Japan market and contribute to the development of growth strategies under the guidance of full-time team members. - Support seller engagement efforts through various communication channels such as instant messaging, calls, and community groups. Help resolve basic seller inquiries and coordinate issue escalation. - Collaborate with internal teams to organize seller-facing campaigns and incubation activities. Help track performance metrics and identify areas for improvement. - Conduct basic analysis to support understanding of seller behavior and business performance. Assist in gathering feedback and identifying pain points to support product and process improvements.
Qualifications
Minimum Qualifications - Undergraduate or graduate student. - Familiar with E-Commerce and/or content creation. Able to use different social apps and tools such as TikTok, WhatsApp, Instagram, Facebook, etc. - Good written & verbal communication skills. - Comfortable working in a fast-paced, high volume environment. Willing to learn and be a good team player.
Preferred Qualifications - Proven experience in problem-solving and time management, can work under pressure. - Comfortable working with data.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected]