About this role
Job summary
We are seeking an experienced and innovative Strategic HR Transformation Lead to join our People and Development Team on a 12-month fixed-term basis.
This is an exciting opportunity to lead a programme of service improvement and transformation across HR Services and Operations, helping to modernise how we deliver recruitment, employee relations, workforce systems, governance and people services across the Trust.
Working closely with senior leaders, operational teams and key stakeholders, you will review current ways of working, identify opportunities for improvement and support the design and implementation of more efficient, effective and sustainable workforce services.
You will lead a range of transformation initiatives including service redesign, process improvement, governance development, digital transformation, workforce systems improvement and organisational change projects. The role will also support the development of assurance frameworks, performance measures and governance arrangements that strengthen service quality and organisational resilience.
Main duties of the job
Significant experience of leading complex transformation or service improvement programmes.
Strong analytical, problem-solving and programme management skills.
Experience of organisational redesign, governance development or operational improvement.
Excellent stakeholder engagement and influencing skills.
The ability to work independently while building strong collaborative relationships across a complex organisation.
This role would suit an experienced transformation, programme, operational improvement or HR professional who enjoys creating practical solutions, delivering change and improving services for colleagues and managers.
About us
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!
Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.
We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.
We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.
Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".
We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.
From 01/04/25 If your role needs a DBS you'll be subject to salary deduction totaling £49.50, spread over first and second pay.
Job description Job responsibilities
Please refer to the Job Description attached for full details of the role and responsibilities before applying
Person Specification
Education & Qualifications Essential
Educated to Masters Level or equivalent experience Evidence of advanced professional development Formal programme or change management training
Desirable
CIPD Level 7 PRINCE2 Practitioner or equivalent
Key Skills Knowledge & Aptitude Essential
Advanced analytical and diagnostic capability High-level influencing and negotiation skills Political awareness and organisational judgement Financial and business case development capability
Experience Essential
Significant experience leading organisational transformation or service redesign programmes in a complex environment
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name North East Ambulance Service NHS Foundation Trust
Address Bernicia House
Bernicia House
Tyne & Wear
NE15 8NY
United Kingdom
Employer's website https://www.neas.nhs.uk/ (Opens in a new tab)