About this role
Worcester Hearcare
So, you're a proactive people person, passionate about offering the best customer service? Sounds like you'd be a great fit here. So, if you've ever considered a career in a customer service role, this Customer Service Advisor role could be perfect for you.As a Customer Service Advisor, you don't need to have previous experience in audiology, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.
What's on Offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy.
These include:
Salary £11.05- £12.91 (depending on age)Full time - weekend working essential Specsavers Perks - our discounted benefits schemeExtra day off for your birthdayWeCare - UK confidential employee helplineOutstanding clinical and professional development opportunitiesDiscounted hearing and eyecare benefitsEnhanced sick pay (after a year or service)Enhanced pay for family leave (Maternity/Paternity etc)Progression opportunities - training to become an AP What we're looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Customer Service Advisor
These include:
Passion for providing excellent customer service and making customers' lives easierGreat teamworkA good initiativeConfidence in using IT systemsExcellent communication and listening skillsPrepared to step out of your comfort zone and try something newAble to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). Find out more
If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it.This includes:Previous experience in a fast-paced customer service environment
Checked all the boxes? Now's the perfect time to apply!