About this role
The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.The Detection team within Global Response Operations is focused on detecting emerging on-platform risks that pose harm to our community and businesses on our platform. We identify, investigate and understand those risks. We partner closely with other Global Response Operations teams, Policy, Product and Process teams to mitigate those risks.We are looking for someone who has a passion for identifying risks and understanding where and how these are manifesting on our platforms. This individual will leverage large data sets and advanced tooling to both detect emerging risks and investigate them. The successful candidate will have robust analytical & investigative skills and enjoy testing and experimentation.This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing.
Global Risk Operations - Detection Specialist Responsibilities: Lead the development of innovative risk detection strategies leveraging novel technologies and processesDrive the roll out and adoption of technical solutions that improve the risk detection capabilities (effectiveness & efficiency) across a global teamPartner with engineering and data teams to translate operational workflows in to clear tooling and data needsScope & develop signals to detect key content risksIdentify emerging risk trends through the monitoring and analysis of on-platform and off-platform signalsConduct content and actor behaviour investigations to detect Community Standards violations and develop a greater understanding of emerging trends across community, ads and/or commercePartner with internal experts to build an understanding of how, where, and why diverse forms of risk manifest across Meta platformsWork cross-functionally to drive mitigation for identified risks, including conducting enforcement on violating trendsSynthesize complex datasets and investigative findings into clear and succinct effective communicationsMinimum Qualifications: 5+ years experience in investigations, data analytics or technical systems roles in Trust & Safety or Risk OperationsExperience using SQLExperience working with complex datasets with an aptitude for risk identification and analysisExperience partnering with technical (product and/or data) teamsDemonstrated analytical-thinking and problem-solving experienceExperience communicating results of technical analyses with technical and non-technical partnersKnowledge of global current events, including developments in law, politics, and technologyAbility to work with potentially graphic and objectionable contentPreferred Qualifications: Experience in the application of LLM and GEN AI technologiesExperience in actor behavior, regulatory or eCommerce investigationsAbout Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].
$118,000/year to $172,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.