About this role
JOIN OUR TEAM!
We're on the lookout for a dynamic, guest-focused Front Desk Supervisor to bring energy, leadership, and hospitality excellence to our team at the Courtyard by Marriott. If you're someone who thrives in a fast-paced environment, loves connecting with people, and leads with a smile — we want to meet you!
As our Front Desk Supervisor, you’ll be setting the tone for a memorable guest experience from the moment they walk through our doors. You’ll guide and support our front desk team, ensure smooth operations, and uphold the standards that Courtyard by Marriott and Lafrance Hospitality are known for.
Pay: $21 -$24 Per Hour
Shift: Full Time
Schedule: Mix of Shifts, weekend availability & holidays
ResponsibilitiesWorks to achieve a friendly atmosphere for fellow associates and hotel guestsDisplays exemplary performance as an example for the staff to emulatePerforms training and revenue management strategies with the staffSupervises Guest Representatives, Night Auditors, and acts as Manager on Duty as neededProduces accurate financial reports on timeEnsures that policy and procedure are followed and administered consistentlyUnderstands local health and safety codesIs knowledgeable about all brand standardsMaintains a positive, cooperative work environment between personnel and management
Requirements
Minimum 1-2 years hotel front desk experience Supervisory experience preferred Prior Marriott Brand experience preferredStrong interest and willingness to develop sound managerial and team building skills, to lead a team effectivelyExcellent communication skillsComfortable with hotel computer reservation systemsAbility to teach adult learnersAvailable to work a flexible schedule ( Nights & weekends )Benefits
PTO & 401K Health & Dental Brand Wide Room Discounts Company Wide Room Discount Program 90 day Review & Annual Review Program Extensive Room for Growth Paid Training