About this role
BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.
The Opportunity
Our Lysaght business is looking for a Customer Service Representative (permanent part time) to join the Customer Service Team based in Tweed Heads. This is a part-time opportunity working three days per week, with set days on Monday, Thursday and Friday. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.
Reporting to the Customer Service Supervisor, this is an exciting opportunity to work in a dynamic office environment and demonstrate your passion for exceptional customer service
What Will You Do?
As the face of Lysaght for our customers, you will:
interact with our customers over the phone, email and in person at the trade counter, managing quotes, projects, order entry, design, and queriesfollow-up on quotations and enquiries converting these into sales opportunitiescollaborate with internal stakeholders including, warehouse, transport, procurement, and sales departments to ensure customer expectations and requirements are metnurture and grow relationships with customers to uncover new business and sales opportunitiesresolving issues and seeking ways to improve the customer’s experienceMore About You
With your positive attitude and willingness to learn, you will bring:
excellent communication skills – being able to build effective relationshipsconfidence and professionalism in direct, face-to-face customer engagementa high attention to detail is essential as is the ability to focus and complete multiple tasks simultaneouslya customer focus with the ability to resolve issuesa team-oriented mindseta dependable and reliable work ethicWhat’s in it for you
permanent part-time position offering part time hours and flexibilityjoin a team that backs each other, and that’s proud to do a great jobemployee benefits with discounts on health and wellbeing products and servicesEmployee Assistance Program amongst other well-being initiatives14% superannuation option and bonus. Why BlueScope
As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:
Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.
It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.”
Come and discover us at www.bluescope.com/auscareers
Join us, creating strength for the future.