About this role
Location: New York, NY
Work Model: In-person, 5 days in office
Industry: AI / human data (audio and voice)
Compensation: Up to $200K base, plus equity
About the CompanyOur partner is an audio and voice focused human data company that operates more like a research lab than a services shop. Rather than building one-off custom data sets and never seeing them again, they create and own off-the-shelf data sets they can iterate on, guided by in-house research and product leadership. They partner long-term with leading research labs and major technology companies, and the work is deep, intentional, and squarely focused on quality.
The OpportunityAs a Data and Product Operations Lead, you will own data sets end to end, from conception through delivery, treating the data itself as the product. This is far more than delivery work. You will partner across product, research, engineering, and deployment to define goals for each data set, manage the project to a high quality bar, and problem-solve how the data will perform when used to train machine learning models.
You will work in a small pod alongside a handful of teammates on each project, touching nearly every part of the business in a tight-knit, low-ego, and highly collaborative environment.
ResponsibilitiesOwn data sets end to end, from conception through deliveryPartner with product, research, and deployment teams to define goals for each data setManage projects on the company's data platform, including onboarding speakers and coordinating QAWork closely with engineering on bug fixes, noise reduction, and automationHold the quality bar, prioritizing quality over speed and volumeProblem-solve with researchers and ML engineers on how data will perform in model trainingOccasionally join customer-facing meetings depending on the projectRequirements2+ years of experience in consulting, strategy and operations, or heavy operations rolesStrong generalist who can work across many functions and adapt as priorities shiftComfort grinding through intense work in spurts in an output-focused environmentLow ego, naturally curious, and humbleBonus: background in private equity or investment banking, MBB consulting with a strong promotion trajectory, two-sided marketplace or heavy-operations companies, or early-stage startup operations