About this role
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter.The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to
this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
The position is a Full Time position (40 hours per week) - Position pays $17 / hour
This position is located at Sky Harbor Airport Rental Car Center
We offer:
Paid time offEmployee rental car discountsRetirement savings plan including 401k with matching profit sharingHealth InsuranceLife InsuranceDental InsuranceVision InsuranceTraining and development Schedule:
Sunday - Thursday 11:00am - 7:30pm
Tuesday - Saturday 11:00am - 7:30pm
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supplyWelcome members to the facility when they exit the bus or arrive on the lotDirect customers to exit booth, provide local directions and maps and provide return directions where applicableAssist members with questions and concerns to minimize counter visitsCommunicate customer service issues to managementEnsure that hangtag information is completed correctlyMaintain clean low mileage fleet mix requirementsMaintain Emerald Aisle for cleanlinessThank member for their businessProvide upgraded vehicles on requestPerform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customersSeek to improve job performance through self-assessment, skill development, training and goal settingMaintain a regular and reliable level of attendance and punctualityPerform miscellaneous job-related duties as assigned Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age Must have at least 1 year of face to face customer service experience within the last 5 yearsMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Apart from religious observation, must be able to work the following shift/schedule: Sunday - Thursday 11:00am - 7:30pm or Tuesday - Saturday 11:00am - 7:30pm Must not have interviewed with Enterprise for a customer service position at Sky Harbor position in the last 12 months